After-sales Support

Dear Customer,

Thank you for choosing HiBREW!

To ensure you receive more effective and timely support, please contact us using the correct email address based on the platform where you made your purchase:

For after-sales support related to purchases from the HiBREW Amazon Official Store:
amazon_service@hibrew.com

For after-sales support related to purchases from the HiBREW AliExpress Official Store:
support@hibrew.com

For after-sales support related to purchases from the Official Website（ www.hibrew.com）:
shopify@hibrew.cn

Using the correct email address will help us resolve your concerns more efficiently and provide you with faster assistance.

We sincerely apologize for the inconvenience caused by the issue with your machine. Please rest assured that resolving your problem is our top priority, and we are committed to ensuring your satisfaction. Our team will do everything possible to address your concerns and provide a solution promptly.

Thank you for your understanding and patience.

Sincerely,
HiBREW Customer Service Team